The Mediating Role of Dynamic Capability between Entrepreneurial Competencies and Performance in Information & Communication Technology Firms of Pakistan
The purpose of this study was to explore the role of entrepreneurial competencies as combination of five sources (analytical, innovation, operational, relationship, commitment) in an organization and how it leads toward firm performance through key mediating effect of dynamic capability and moderating effect of external integration. A sample of 200 supervisors is collected from SMEs (ICTs). The result showed that dynamic capability mediates between capabilities analytical, innovation, operational, relationship, and organization performance respectively. Whereas commitment capability has a direct impact on Organization performance. Furthermore, external integration positively moderates between dynamic capability and organization performance. Therefore, this study enriched our understanding of the mechanism through which entrepreneurial competencies leverage the firm performance in the most dynamic and turbulent business environment. This study also suggested that the managers/ leaders and supervisors of organization can better promote their competency skills in presence of dynamic capability and external integration that could further lead towards better organization performance.