Measurement of Perceived Appraisal Fairness: Graph Theoreticand Matrix Approach

Abstract

Organizations are increasingly using performance appraisal system to make critical human resource management decisions. Having served various purposes, it has become an important practice, however its success largely depends upona multitude of critical variables. This research is an attempt to identify and measure antecedents of fairness perception of PA system. Data was collected from 600 employees of Indian banking industry and with the help of a structured questionnaire and analysed using Graph Theoretic and Matrix approach (GTMA). A fairness perception index has been found out which gives opportunity to the managers to visually compare their organization with the peers and tweak their process to improve the fairness perception index for PA system.