Resource Planning of Manufacturing Supply Chain Companies
To cope and grow the today’s business world and improve competitive advantage, it is necessary for the business to adapt and invest in technology that would benefit on the smooth and effective operations. Hence, the Enterprise Resource Planning (ERP) was introduced under the Supply Chain Management (SCM) and Total Quality Management (TQM) to help business attain its goals. The main objective of the study was to determine the effectiveness of Enterprise Resource Planning System of Manufacturing Supply Chain Companies. The study specifically aimed to access the level of effectiveness of the ERP system in terms of (1) plan, (2) source, (3) make, (4) deliver, (5) finance and (5) quality. The descriptive methodology of research was the most appropriate to use in gathering information. A total of three hundred seventy-five (375) respondents were chosen using random sampling, consisting of top management, middle management and supervisory levels. Results showed that the level of effectiveness of the ERP system as very effective in all aspects. One- Way test revealed no significant differences in the effectiveness of ERP in terms of managerial level, educational attainment and the size/ category of the company. Researcher have recommended the business processes to be designed with clear handoff’s and control points that trigger actions and decisions; consider integrating the existing ERP system into the Internet of Things (IoT) systems to transform further the solution as IoT enabled ERP system that connects people, processes, data, and things in one repository; upgrade the ERP System with a module to track quality issues back to their origins, select the best solutions to problems, manage turnaround times for nonconforming products.