Impact of Workplace Bullying on Employee Performance: Mediating Role of Psychological Well-being

Abstract

Current research is aimed to study the impact of workplace bullying (WPB) on EP with the mediating effect of psychological well-being (PWB) among the healthcare staff at hospitals in Azad Jammu and Kashmir, Pakistan. For empirical analysis Structural Equation Model (SEM) performed by using AMOS 21.0 to test the hypotheses of the study and to check the different relationships with the help of data collected from 873 respondents. It is found that WPB has negative outcomes for the performance of female nurses in the health sector of AJK, Pakistan. Statistical results indicate that PWB has negative and significance impact on performance; this is because WPB can badly affect the PWB of individuals at workplace. Current study is limited to analyzing negative consequences bullying, but further analysis can be done. E.g., performance of employees can be analyzed after implementation of adequate environment, training of employees and formulation policies that reduce stress at workplace. Current study is applicable for health care sector of Pakistan, as rare studies theoretically and empirically examined influence of bullying on performance of nurses in health sector AJ&K, Pakistan specially with mediating role of PWB. Finding of current research will enable health care sector of Pakistan to formulate strategies and create friendly environment for nurses to enhance their efficiency and performance. This paper theoretically contributes for health care centers to minimize the negative events from workplaces in order to yield better productivity. From the health sector perspectives this study explores that psychological well-being is badly affected by the negative event (WPB) and in result the performance of the nurses is not as required.