The Effect of Work-Family Conflict on Job Satisfaction and Performance: A Study of Indonesian Female Employees

Abstract

This study aims to focus and measure the influence and impact of work-family conflict on job satisfaction and employee performance. Instead, it is also aimed to test the mediating effects of job satisfaction on the influences. The subject of this study were 1045 female employees in Indonesia. Questionnaires were distributed via electronics to the respondents who were randomly selected among the female employees in Indonesia. Data collected were processed and analyses using SEM method with Smart PLS 3.0 software. The results of the analyses reported that work-family conflict is negatively and significantly influenced the job satisfaction. Interestingly, the findings also found that, work-family conflict is not significantly influenced directly on the female employee performance. But, work-family conflict has significantly indirectly influenced on performance through job satisfaction variable. Besides that, job satisfaction is positively and significantly influenced employee performance.