OPERATIONAL PERFORMANCE OF ICICI BANK

Abstract

The development of a country is integrally linked with the development of banking. The study
mainly analyses the operational performance of ICICI Bank for the period from 2011 to 2019. The
study covers the key responsibility areas of deposit mobilization, credit deployment, non-performing
assets, profitability and productivity. The deposit mobilization has registered growth of 289 per cent
and business per branch has almost quadrupled during the study period. ICICI bank intensify its
efforts to effectively and efficiently manage the NPA in the years to come, it may have to lose precious
capital resources and eventually end up in red.