The Influence of Interactional Justice, Leader-Member Exchange Quality, Involvement in Job, and Trust to Leader toward Intention to Quit: Case Study in SMEs

Abstract

The relevancy of SMEs studies is stronger nowadays considering their primary role in supporting the
national economy, and bigger challenging which is coming from the implementation of the ASEAN
Economic Community. This study aims to answer some questions which focused on the relationship
between interactional justice, LMX quality, job involvement, trust, and intention to quit. Research
conducted at various types of SMEs which are located at Banjarnegara and Banyumas Regency. Field
survey is the main data collection employed, after dropping some improper responses, 72
questionnaires are analyzed using WarpPLS 3.0 software. The findings show that interactional
justice positively influences LMX quality, LMX quality positively influences job involvement and trust.
Job involvement negatively influences the intention to quit, and trust negatively influences the
intention to quit.