The Role of E-Governance in the Higher Education Sector to Enhance the Quality of Education and Human Resource Development in the Kurdistan Region

Abstract

Higher education output is one of the most significant influences in achieving any country’s development goals. However, in recent years higher education in the Kurdistan region realized rapid growth, perhaps as a result of e-governance implementation in the education system. Initiatives related to information and communication technologies help to provide world-class education. The introduction of e-governance in the higher education sector has resulted in a new, wider breakthrough. Therefore, this research aims to investigate to what degree e-governance enhances the quality of education and the growth of human capital. This analysis is conducted according to the primary-based quantitative research method. While, this method allows researchers to test the research’s experimental data, which obtained through the survey instrument. A convenience sampling technique questionnaire used to collect data from individual respondents. The random sampling in this research involved three groups of samples, namely, educators, graduates, and some public university representatives. Hence the overall is 130 respondents. For the data analysis, we have used a partial least square structural equation modeling (PLS-SEM). The research findings confirmed that, while having some limitations, information and communication technology significantly contribute to enhancing the educational quality and improving human skills that make them ready for the competitive market in both local and international levels. The results of the research will contribute to potential researchers and scholars to examine the very problem from various perspectives further, calling attention to policymakers in this regard.