E-governance and University of Ha'il institutional excellence in light of the Kingdom's Vision 2030: An Empirical Study on Faculty Member Staff

  • 1Neveen Mohamed Galal Ibahim, Manal Kamal Kamel Soliman, Tarek Attia Abdelrahman, Fatheya Mohamed Alsedeq Albekheit


The research aimed to determine the impact of e-governance on achieving institutional excellence at the University of Ha'il from its faculty members' viewpoint regarding the Kingdom's vision 2030. The study was conducted on a random sample of (152) faculty members from various university faculties. Data were collected using the questionnaire as a means of data collection after confirming its suitability for measurement. The questionnaire was distributed electronically, due to the study suspension because of the Corona pandemic. The study relied on the social survey method. Means and standard deviations, simple correlation coefficients, and multiple regression analysis were used in the data analysis. The study found that the University of Ha'il practices e-governance. Besides, there is a statistically significant positive correlation between e-governance and institutional excellence. The combined dimensions of e-governance explain (78.9%) variance in institutional excellence. The most investigative dimension of e-governance was the infrastructure's availability, followed by transparency mechanisms, accounting accountability, effective participation, and job empowerment. The least of those dimensions was the human resource development dimension. It is suggested after analyzing the data that universities pay attention to practicing e-governance. It increases their competitiveness and promotes the chances of distinguishing their performance. There is a dire need to validate the necessity of refining the faculty members' skills concerning implementation and dealing with various electronic transactions.