Burnout Syndrome and Socio-Demographic Characteristics of The Directors of Public Educational Institutions in Metropolitan Lima

  • Olga Teodora Bardales-Mendoza, Néstor Carlos Flores-Rodríguez, Monica Elisa Meneses-La-Riva, Josefina Amanda Suyo-Vega, Víctor Hugo Fernández-Bedoya


Burnout Syndrome is an emotional and physical weariness experienced by the worker, associated with feelings of anguish, stress, depression, and limiting abilities and skills to maintain a healthy work environment. The objective was to determine the relationship between Burnout Syndrome and the socio-demographic characteristics of the directors of public educational institutions. The study was correlational of transversal and non-experimental cut, conformed by 380 directors of educational institutions. The Maslach Burnout Inventory scale was applied, with 3 dimensions: emotional exhaustion, depersonalization and personal realization, constituted by 22 items, using the Likert scale, validated by experts and its reliability was of 0.75. The results demonstrated absence of Burnout Syndrome in directors, but yes, the presence of risk and tendency to acquire it. In the dimensions, depersonalization and professional exhaustion scored high, while personal realization was low.  According to the bivariate analysis, total Burnout Syndrome correlates with the highest academic level; there is no relationship with age, time in office, sex, marital status, working in another institution, work status, geographic area, and level of the educational institution. In the case of emotional exhaustion, it is related to time in the position; the depersonalization dimension is related to marital status; and the personal fulfillment dimension is not related to any variable, concluding that in the directors there are risks and tendencies to acquire Burnout Syndrome in their daily work, so it is necessary to implement healthy practices to manage stress with preventive measures.