Modelling the Utilization of Cloud Computing Adoption via the National Project for Vehicles Registration and Driving License in Iraq
Today, cloud computing and more precisely its services and applications are widely adopted by many governments as a main part of their e-government systems to improve their implementation, integration, and specially improve their service delivery for citizens. Iraqi e-government implementation is suffering from many obstacles and problems in construction its fundamentals properly although it has limited and scattered online e-services dedicated for its citizens. Cloud computing could be employed to offer some solutions for Iraqi e-government and improve its online e-services. This paper propose a model of cloud computing adoption for the National Project for Vehicles Registration and Driving License as an agency within the Iraqi e-government that presents online e-services for citizens. The model’s variables were investigated by conducting interviews with IT experts and questionnaire of 100 participants working within this project. Data was collected and then analyzed using Smart PLS-SEM using its two models: measurement and structural.All 13 variables constructing the model approved their convergent and discernment validity test. Still 3 of them did not meet their significance with the structural model results. Nevertheless, the results of model’s description of coefficient R2 was approved to be substantial and the prediction test was approved also.
Such finding will help the decision makers in the National Project for Vehicles Registration and Driving License within the Iraqi e-government in understanding the factors, benefits, challenges, and facilities which could affect the adoption of cloud computing to improve their online e-services within the Iraqi e-government.