1.
Byung Soo Chang EJJ. The Effects of Customer Incivility Experience and Job Satisfaction on the Happiness of Employees: A Moderated Mediation Model of Appearance Satisfaction. IJAST [Internet]. 2020Mar.19 [cited 2024May4];29(4s):131 -138. Available from: http://sersc.org/journals/index.php/IJAST/article/view/6278