Eman Khaled Irtimah. “The Critical Success Factors of Social Media and Its Impact on Business Innovation Field Study: Jordanian Commercial Banks”. International Journal of Advanced Science and Technology 29, no. 04 (December 30, 2020): 11591-11603. Accessed May 6, 2024. http://sersc.org/journals/index.php/IJAST/article/view/36598.