Samer Arqawi, Ahmed A. Zaid. “The Impact of Total Quality Management on the Institution Performance Mediating Role of Knowledge Management”. International Journal of Advanced Science and Technology 29, no. 7s (June 1, 2020): 5269-5277. Accessed May 6, 2024. http://sersc.org/journals/index.php/IJAST/article/view/25934.