Othman, Bestoon Abdulmaged. “The Influence of Service Quality on Customer Satisfaction: Evidence from Public Sector and Private Sector Banks in Kurdistan/Iraq: The Influence of Service Quality on Customer Satisfaction”. International Journal of Advanced Science and Technology 28, no. 20 (January 7, 2020): 800 - 807. Accessed May 2, 2024. http://sersc.org/journals/index.php/IJAST/article/view/2342.