Dr. Arun Kaushal, Shivam Bhardwaj, Himani Singh, Dr. Ankit Saxena, Ram Kumar Dwivedi. “An Empirical Evaluation of Perceived Mobile Service Quality Model Using Path Analysis”. International Journal of Advanced Science and Technology, Vol. 29, no. 10s, June 2020, pp. 4602-1, http://sersc.org/journals/index.php/IJAST/article/view/22018.