Radhika Badhan, Dr. Madhura Bedarkar (2020) “Service Quality and Its İmpact on Customer Contentment and Brand Faith in Telecom Industry in Odisha-West Bengal”, International Journal of Advanced Science and Technology, 29(5s), pp. 3093-3100. Available at: http://sersc.org/journals/index.php/IJAST/article/view/23000 (Accessed: 4May2024).