Fridawaty Rivai, Syahrir A. Pasinringi, Nur Arifah, Adelia U. Ady Mangilep, Fuad Husain Akbar 2020. The Development of Measurement Instruments to Measure Patient’s Experience in Hospitals in Makassar City. International Journal of Advanced Science and Technology. 29, 3 (Apr. 2020), 8039 - 8048.