Isra Firmansyah, Fahmi Ichwansyah, Hermansyah M. Hasan, 2020. Examining Critical Effects of Service Quality Attributes on Clients’ Repurchase Intension Through Clients’ Satisfaction: An Empirical Investigation on SERVQUAL Model . International Journal of Advanced Science and Technology. 29, 05 (Aug. 2020), 13626-13640.