Does Emotional Intelligence Contribute to Organizational Commitment of NPQEL Certified Principals in Malaysia?

Abstract

Emotional intelligence is a skill that organizational leaders should acquire to make better decisions in improving organizational achievement. Emotional intelligence can stimulate an individual's creativity and help improve organizational achievement. The study on organizational commitment are multi-dimensions, and are widely used to measure various variables such as leadership, motivation, job satisfaction, job stress and other variables. This study aimed to determine the level of emotional intelligence among NPQEL-certified principles in Malaysia. This study also aimed to identify the emotional intelligence relationship among NPQEL-certified principals with their organizational commitment and the contribution of the different dimensions of emotional intelligence towards principals' organizational commitment. This quantitative study used a survey method on a population of 1169 principals with 278 samples. A descriptive data analysis was performed using the IBM SPSS Statistics Version 25 and while inferential data analysis was obtained through the use of SEM SmartPLS 3.0. The results showed that the level of emotional intelligence of NPQEL-certified principals is high and there is a positive and significant relationship between emotional intelligence and organizational commitment. While self-awareness dimensions contributed significantly to the principals’ organizational commitment.