Conflict management techniques which affect future co-operation and task accomplishment in Thailand automotive industry

Abstract

The objective of this research was to study conflict management techniques which consist of win-win win-lose and lose-lose situations which affect the future co-operation and success. The targeted participants was 400 supervisors who work in automotive companies in Thailand. The researcher applied structural equation modeling technique (SEM) to estimate the number of sampling group and used questionnaire as research method. Also, the mean, S.D., Chi-square, Fit index, and RMSEA were used to analyze the data by SPSS and AMOS programs. Referring to the research findings, it was found that the win-win and lose-lose conflict management techniques has statistical significance at very high level (mean: 4.06 and 3.86 respectively). In addition, according to the 6 hypotheses, it can be seen that all research hypotheses is aligned to each other at 0.001 level of statistical significance except the hypothesis of win-win conflict management technique which had influence to future co-operation.