Analyzing Work Satisfaction of Employees at Production Department:

Case Study of Indonesian State Military Equipment Manufacturer

Abstract

This research was conducted to determine the job satisfaction of employees at PT Pindad (Persero) Bandung. The research is used the importance performance analysis method. The purpose of this research is to knowing and analyzing how perceptions and expectations of employees about job satisfaction are important and need to be improved in job satisfaction at PT Pindad. The method used in this research is quantitative with descriptive type. The analysis technique used is importance performance analysis (IPA) summarized from 95 respondents. Based on the results of the study, the perception of employee job satisfaction at PT Pindad (Persero) Bandung is still below expectations, shown in the lowest perception indicator, namely salary size with a score of 49.47% and fair regulatory and policy indicators with a score of 56, 21%. Other results from this study indicate that employees have high expectations for the company. This is indicated by the total score of expectations of 87.34% which means very important.