Transformation to an ICT enabled M-learning environment - An organizational perspective

Abstract

With constant changes sweeping across the world, technology and transformation management is an
unavoidable strategic tool for all organisations. Adding on to it, the manifestation of mobile phone usage
necessitates its adoption. If an organisation is not able to identify, strategize and transform to this new
technology it is likely to miss out on a lot of opportunities that offer scope for sustainability. This research
paper intends to understand the path of transforming from a traditional to an ICT enabled mobilelearning (M-learning) environment. Primary data was collected using questionnaires from employees of
an ITES organisation who were to adopt a mobile platform to undergo training. The constructs like
awareness, perceived benefits and difficulties, technological factors, organisation support were
considered as determinants of transformation to m-learning. Data analysis was done using SPSS
software. It was found that transformation to mobile based methodology is smoother if the user
understands the ensuing benefits. On the other hand, perceived difficulties act as a deterrent to the
transformation. Hence the key to success of the transformation is to keep the end user in mind. Further
exploration of other similar training platform provided to different levels of employees and different
modules are yet to be explored.