The Organisational Climate and Counterproductive Work Behaviour in Indonesian Occupational Hospitals: The Capacity of Leader-Member Exchange Quality as a Mediator

Abstract

We investigated the capacity of the Leader-Member Exchange Quality (LMXQ) as the mediator in the association of organisational climate and counterproductive work behaviour in Indonesian occupational hospitals. Consequently, this study aspires to examine the immediate impact of organisational climate and leader-member exchange quality on counterproductive work behaviour. This research further probes the mediating role of leader-member exchange quality impression in the relationship between organisational climate on counterproductive work behaviour by employing data collected from 408 doctors of a government hospital in Indonesia. Measuring tools adopted from the Counterproductive Work Behaviour-Checklist (CWB-C) comprising of 45 items, Organisational Climate Questionnaire (LSOCQ) which was) with 34 items and Multidimensional Instrumental Leader-Member Exchange (MDM-LMX) data were analysed using Confirmatory Factor Analysis (CFA) and Structural Equation Modelling (SEM) with SPSS version 22 and AMOS version 23. The results confirmed that the hypothesised model possesses the appropriate fit standards, with the specification model presenting a more positive goodness-of-fit value. Mainly, the results revealed that organisational climate and leader-member exchange quality has a direct negative and vital influence on counterproductive work behaviour. This research too verified there is a negative indirect significant impression factor of organisational climate on counterproductive work behaviour through leader-member exchange quality as mediators. Further, predictor factors, particularly organisational climate, offered 27%, and leader-member exchange quality added 23% on variance counterproductive work behaviour. In essence, in this analysis; organisational climate and leader-member exchange quality was the deciding factor for counterproductive work behaviour. The application of counterproductive work behaviour in this research contributes to improving the theories of organisational behaviour and adds to the practice of human resource management and development within the organisation.

Keywords: counterproductive work behaviour, organisational climate, leader-member exchange quality