Application of Technology Acceptance Model to examine the use of technology and analytics in Human Resource Planning and Performance Management

Abstract

Usage of technology has been on the rise in the past few decades. The business world has seen a huge transformation, with the rapid development of technology. Organizations have started incorporating technology and analytics into the various functions of operations. To understand the extensive usage of technology and analytics, this study uses Technology Acceptance Model, to see the extent to which technology and analytics are accepted by the employees in the domains of Human Resource Planning and performance management. The study uses reliability test and regression analysis to find association between the parameters of TAM, namely Perceived Usefulness, Perceived Ease of Use, User satisfaction with Attitude towards using technology. Further, tests like One-way ANOVA are performed to understand if attitude towards the acceptance of technology and analytics are dependent on age and gender. Based on a review of the available technology and analytics tools corresponding to the functions involved in Human Resource Planning and Performance Management, an approach is presented and outlined for future empirical testing.

Keywords: Perceived usefulness, perceived ease of use, Attitude towards using technology, User satisfaction