THE RELATIONSHIP BETWEEN WORKFORCE DIVERSITY PRACTICES AND PRODUCTIVITY: MEDIATING ROLE OF CONFLICT

Abstract

The primary objective of this paper is to study the impact of diversity practices on productivity and mediating role of conflict between diversity practices and productivity. A structured questionnaire and face to face interaction method are used to collect the primary data (five-point Likert scale) from the employees. Secondary data is received from various journals, textbooks, internet, newspapers, and magazines. Convenience sampling from non-probability sampling method is used to avail the data from respondents who are conveniently available to participate in this study. Six Hundred (600) railway employees are chosen as respondents working in Southwestern railway. To satisfy the research objectives, respondents were selected because they were in the position to provide the best information. Correlation matrix, Regression (Process Macro), Mean and Standard deviation are utilized to calculate the results. To test the validity and reliability, we are using the Cronbach alpha by using the SPSS (22^nd Version). Authors' findings are unique and clearly, indicate that effective diversity practices give positive results in the workplace.