Consolidation of Information Resources as a System Basis of Strategic Management of Enterprise Innovation

Abstract

The key trends in emerging ICT integration choices for cost-effective, flexible knowledge integration,
work-flow-embedded evaluation and eCRM-drive value innovation are examined. Enterprise
knowledge integration initiatives can crenate socio-technical and cultural tensions as well as possible
straitjacketing of business process architectures thus suppressing responsive business re-engineering
and causing loss of competitive advantage for some companies. A framework, C-assure, is presented
for optimising knowledge integration, impact analysis and evaluation to support innovation
throughout the various interacting enterprise lifencycles