The Relationship of Second Language Communication Problems with Oral Language Communication Strategies

Abstract

This study intended to investigate the effects of communication problems faced by non-native speakers to utilise Oral Communication Strategy (SKBL) while speaking in a second language (Malay). The research instrument consisted of a written test (questionnaire) and oral test (storytelling and dialogue) administered to collect essential data. The study method is a union of quantitative and qualitative. A sum of 130 respondents, including five Chinese students in 16 Chinese National Primary Schools (SRJKC) in Hulu Langat district, were directly affected in this research. As a result of the analysis of transcribed sentence data, it was found that 986 sentences were delivered through storytelling instruments (443 sentences) and dialogues (543 sentences). During the hearing, a total of 525 cases of Oral Language Communication Strategy (SKBL) were used. The application of SPSS through the Cramer V test revealed that Chinese students’ communication problems with the Oral Language Communication Strategy (SKBL) were interpreted as firmly based on the Cramer V value = 0.364. The conclusions note that second language communication problems faced by non-native speakers have inspired the use of the Oral Language Communication Strategy (SKBL).

 Keywords: communication problems, communication strategies, second language, Malay language