Comparing the Quality of Service Performance of Iphone X and Samsung S9 Plus Smartphones with WhatsApp Messenger

Abstract

The study compares the quality of service performance of iPhone X and Samsung S9 Plus smartphones on WhatsApp Messenger platform. There is a growing debate over the performance of Apple Inc. and Samsung related products. This paper does performance with the use of WhatsApp messenger as a common app that runs on both devices to ascertain the way the WhatsApp Messenger performs when used on either platforms. This study compares the energy consumption, speed, and quality of messages of both smartphones. The features and functionalities of iPhone X and Samsung S9 Plus using WhatsApp Messenger were tested and suggestions for improvement were made. Results of this research show that due to the battery capacity, the S9 Plus is more efficient than the iPhone X. Also the iPhone X has a slower processor speed compare to that of the Samsung S9 Plus and can process a lesser amount of tasks at a time though the User-interface of the iPhone X is unique and the hardware of the device is stronger than that of the Samsung S9 Plus. Although there were no ways to access the details of photos and videos on the iPhone X, the specifications of the Samsung S9 plus show that the image quality of images are higher than that of iPhone X. The findings of this study are beneficial to users of these products as well as the producers of the smartphones and also to other researchers carrying out similar works.