Supply Chain in Business Intelligence System Quality: The Role of Knowledge Management Process, Information Culture and Information Technology Maturity

Abstract

This study examines that how much the influence of Knowledge Management Process, Information Culture and Information Technology Maturity To the Business Intelligence System Quality. This study uses descriptive analytic research method and SEM-PLS statistic method. Data is collected from questionnaire distributed and returned from the employees of Finance & Accounting Department and Information Technology Department on private higher education at Bandung City, West Java, Indonesia as respondent. The result is indicating a positive influence of Knowledge Management Process, Information Culture and Information Technology Maturity Partially to the Business Intelligence System Quality.