The Benefits of Competency for Practicing Talent Management in Higher Education

Abstract

The purpose  of this research  is to explore the use of competency as an instrument in the practice of talent management  (TM  )such as talent acquisition, talent development and talent retention has benefits in enhancing Higher Education Institutions (HEI's) performance. The research design uses a questionnaire with 140 non-academics staff as a sample to identify competency needs in carrying out the main tasks at the university such as service orientation in  education, research, community service, collaboration, marketing, resource management and information communication technology (ICT). The empirical results provide thirteen competencies needed in carrying out jobs as non-academic staff. The paper contributes the use of competencies to talent management practices and can enhance  HEI's performance. The paper limits do not analyze differences in the level of competency required for positions at the university. This paper provides understanding for HR practitioners especially at HEI on how to identify and manage competencies to become talented people at HEI’s and also provide a theoretical