Employees Usage Of Communication Technology During Non-Work Hours: A Study On Higher Educational Institutions In Malaysia

Abstract

today’s technology-driven world, an understanding regarding the use of communication
technology has emerged as a crucial aspect. Therefore, this study took the initiative of comprehending
this phenomenon in the context of the education sector, particularly in the Malaysian setting. The
population consists of employees working in the different educational institutions in Malaysia. A
random sampling method was used for the purpose of collecting the required data. The sample size of
the study was 221. Later, the structural model was verified and the hypotheses were tested through
SEM. The results of the study have unveiled that several aspects, specifically job engagement, job
satisfaction and life satisfaction are favourably associated to each other and in turn, job satisfaction
shares a meaningful relationship with the usage of communication technology. Therefore, it can be
concluded that the more employees are engaged and satisfied with their job the higher is their
satisfaction level with their lives. Finally, this study suggests that the current model can be further
developed through the integration of additional relevant constructs.