The Effect of Cloud Computing Adoption on the Sustainability of E-Government Services: A Review

Abstract

The environment in which public organizations exist changed. Trends such as demographic change, environmental pressures and technological innovation have created significant challenges to how public organizations do their business. Accordingly, public organizations need to have innovative strategies to tackle today’s business environment by adopting sustainable business practices. Sustainability governance needs scalable and interoperable technology platform to support analyzing, integration, sharing and monitoring different types of data and sustainability measurements. Cloud computing is the potential candidate platform to support sustainability governance. It gives agility to business and provides a platform for sustainable business with improved services, better environment and resource management. This research revisits the related concepts, and provides an analysis of the previous researches to identify the gap of incorporating cloud computing as a platform of developing sustainable e-services. Results show that research on the role of cloud computing in ensuring provision of sustainable e-government services still scarce. There is a lack of research addresses the challenges in government projects and developing more sustainable e-government services by selecting and applying the appropriate cloud model.

Keywords: Cloud Computing;Sustainable E-services; Survey.